Fully Remove Domain from GWS

Note

This post translated By AI and the original content was written in Traditional Chinese.

Scenario

• GWS essential starter does not support the free version of Cloud Identity. To use it, you need to:
  • Refer to step 2 in Cancel Essentials - Google Workspace Admin Help to remove the subscription
  • If removing the subscription still doesn’t allow you to apply for the free version of Cloud Identity normally, as shown in the image below, additional manual removal process is required

Steps

Request Removal

Go to Google Tool Box to perform the removal operation

Enter the URL

Choose to release the domain

Since GWS has been used before, select that you have previously registered this domain

Next, proceed with domain verification. Follow the instructions to set up DNS

Click on the first option to release the domain

You need to wait for three business days for manual processing

Removal Confirmation

The system will send an email to the address you provided

If you accidentally close it, the system will also send an email with a link to continue the process

Confirm the case number

After confirming the completion of removal, another notification email will be sent

Troubleshooting

Domain Cannot Be Released Directly

After entering the domain and clicking next, if you see the following screen

The solution is to enter the GWS admin panel and click on “Delete your account” to release it